Mosse, my colleague at work, sent me a link to this interesting discussion regarding the ability of facebook to be a successful persuasive technology with resulting behaviour change. We are both interested in how the combination of ubiquitous technologies, social media and service design can be combined to nudge behaviour, particularly in public services such […]
Tag Archive 'Persuasion'
The AT-ONE book
This book will teach you how to use the service design methodology AT-ONE to jumpstart your process.
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